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# Verizon's Subscriber Growth and AI Infrastructure Deal Signal Progress in Turnaround
- URL: https://brief.sharpertrades.com/verizons-subscriber-growth-and-ai-infrastructure-deal-signal-progress-in-turnaround/
- Published: 2026-10-26T14:19:35.000Z
- Updated: 2026-10-26T14:19:35.000Z
- Description: Verizon raises its 2026 outlook after stronger wireless subscriber growth, improved profitability, and a major AI infrastructure agreement with Amazon. However, weaker equipment sales and competitive pressures weigh on investor sentiment.
- Author: Luca Moschini
- Tags: Earnings, Business Trends, Innovation & Tech

### Verizon's Turnaround Gains Traction, but Revenue Concerns Remain

Verizon Communications (VZ) reported stronger-than-expected third-quarter earnings on October 26, 2026, supported by improved wireless subscriber growth, expanding profitability, and higher cash flow. The telecommunications company also raised its full-year outlook for the third consecutive quarter.

However, Verizon's total revenue fell short of Wall Street expectations, and its shares declined as investors weighed the company's operating improvements against slower equipment sales and ongoing competitive pressures.

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### Key Points

- Subscriber growth strengthens: Verizon delivered its best third-quarter postpaid phone additions in five years, supported by changes to customer plans and loyalty programs.
- Profitability improves despite a revenue miss: Lower promotional spending and stronger service revenue helped Verizon increase earnings, margins, and cash flow.
- AI infrastructure creates another business opportunity: A multibillion-dollar agreement with Amazon Web Services expands Verizon's role in connecting AI data centers.

---

## Verizon's Wireless Turnaround Shows Progress

Verizon's latest earnings report highlighted meaningful improvements in its core wireless business.

The company added 406,000 postpaid phone subscribers during the third quarter, substantially exceeding Wall Street expectations and marking its strongest third-quarter performance in five years.

Postpaid customers are generally those who receive a monthly bill rather than paying in advance. Their numbers are closely watched because they provide insight into customer demand and recurring wireless revenue.

Verizon also recorded its strongest quarterly increase in postpaid customer accounts in more than a decade.

The improvement follows changes introduced under CEO Dan Schulman's turnaround strategy, which emphasizes customer retention, simpler service plans, and reduced reliance on expensive device promotions.

### A Shift Away From Heavy Promotions

Wireless carriers frequently use discounted phones and promotional incentives to attract customers. While these offers can support subscriber growth, they can also increase acquisition costs.

Verizon has been adjusting that approach.

Its Simplicity plans and expanded loyalty program are intended to attract and retain customers without depending as heavily on device subsidies.

During the quarter, Verizon reduced promotional acquisition costs while improving customer retention.

The company also reported lower churn, meaning fewer customers were leaving its service.

These developments suggest that Verizon's customer strategy is improving the economics of its wireless business.

### Service Revenue and Profitability Improve

Mobility and broadband service revenue increased nearly 3% from a year earlier, reflecting growth in Verizon's core communications services.

Adjusted operating profitability also improved, with Verizon reporting record quarterly adjusted EBITDA of $13.8 billion.

EBITDA measures earnings before interest, taxes, depreciation, and amortization. It is commonly used to evaluate operating performance, particularly in capital-intensive industries such as telecommunications.

The improvement reflects stronger service revenue alongside lower promotional and operating costs.

Free cash flow also increased during the quarter, providing additional financial flexibility for infrastructure investment, shareholder distributions, and debt management.

## Why Did Verizon Stock Decline Despite Stronger Earnings?

Verizon's results presented investors with a mixed picture.

Adjusted earnings exceeded analyst expectations, and management raised its full-year outlook. However, total revenue of approximately $34.3 billion fell short of Wall Street forecasts.

The shortfall was partly driven by declining equipment sales.

Verizon reported that customers were upgrading their mobile devices less frequently, contributing to weaker equipment revenue.

The company has also deliberately reduced spending on device subsidies, which affects equipment-related activity.

While that approach can improve profitability, it also creates a distinction between growth in Verizon's service business and its overall reported revenue.

### Stronger Earnings Do Not Eliminate Revenue Concerns

Verizon's adjusted earnings per share reached $1.31, above analyst expectations of approximately $1.27 to $1.28.

Management also increased its full-year earnings forecast for the third consecutive quarter.

Nevertheless, the revenue miss remained a concern for investors.

Market commentary following the announcement highlighted the importance of sustaining customer growth while improving revenue performance.

Verizon shares traded lower after the earnings release, despite some reports showing an initial positive reaction.

The mixed response illustrates how investors are evaluating both the company's turnaround progress and its ability to generate consistent growth.

### Competition Remains an Important Consideration

Verizon continues operating in a competitive telecommunications market alongside AT&T (T) and T-Mobile (TMUS).

The company has outperformed both rivals in stock-market performance so far this year, according to the supplied market reports.

However, competitive pressures remain relevant, particularly as Verizon works to attract subscribers without returning to costly promotional strategies.

SpaceX's (SPCX) wireless ambitions have also been identified as a longer-term competitive consideration.

For Verizon, the challenge is maintaining subscriber momentum while protecting the profitability improvements achieved through its operating changes.

## Amazon AI Infrastructure Agreement Expands Verizon's Growth Opportunities

Beyond its wireless business, Verizon announced an agreement valued at more than $2 billion with Amazon (AMZN).

The agreement will support fiber-optic connectivity for Amazon Web Services data centers handling generative and agentic artificial intelligence workloads.

These AI systems require substantial computing infrastructure and reliable connections between data centers.

Fiber-optic networks play an important role by transferring large volumes of information across locations.

Verizon's existing telecommunications infrastructure positions it to provide that connectivity.

### Building on an Earlier Google Agreement

The Amazon agreement follows a similar arrangement with Alphabet (GOOGL), announced earlier this year.

That agreement, valued at more than $1 billion, involved providing dark fiber connectivity between Google's data centers.

Dark fiber refers to fiber-optic infrastructure that customers can use for their own network requirements.

Together, the agreements highlight how Verizon is expanding the commercial applications of its fiber network beyond traditional telecommunications services.

Schulman emphasized that major technology companies are selecting Verizon's infrastructure to support their AI operations.

### What Matters Next for Verizon's AI Business?

The Amazon agreement establishes another commercial opportunity for Verizon's infrastructure business.

However, the company has not disclosed the timing of revenue recognition or the expected profit margins associated with the contract.

Those details matter because the financial contribution of a large infrastructure agreement depends on both the revenue it generates and the investment required to deliver the service.

Verizon continues to allocate capital toward telecommunications infrastructure, including AI-related connectivity projects.

The financial impact of these agreements will become clearer as the projects progress and their contributions appear in reported results.

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## What It Means for Investors

Verizon's third-quarter results show progress in its turnaround, particularly in customer acquisition, retention, and operating profitability.

The company is attracting more wireless subscribers while spending less on promotions, a combination that has helped improve margins and cash generation.

Management's decision to raise annual guidance for the third consecutive quarter reinforces the improvement in its operating outlook.

However, total revenue remains a point of concern.

Lower equipment sales affected the latest results, while competition and slower broadband additions present additional challenges.

Verizon's growing involvement in AI data center connectivity adds another dimension to its business, but the financial contribution of its new infrastructure agreements has not yet been fully detailed.

Debt also remains relevant. Verizon reported total debt of approximately $166 billion, making cash generation and capital allocation important considerations.

The central question is whether Verizon can sustain subscriber growth, improve service revenue, and maintain profitability while continuing to invest in its network.

## Conclusion

Verizon's latest earnings report reflects meaningful progress in its operating turnaround.

Stronger wireless subscriber additions, improved customer retention, higher profitability, and rising free cash flow helped the company raise its full-year outlook again.

The new Amazon Web Services agreement also demonstrates how Verizon is using its fiber infrastructure to participate in growing demand for AI data center connectivity.

Nevertheless, weaker equipment revenue, competitive pressures, and substantial debt remain important considerations.

Verizon's recent performance suggests that its customer-focused strategy is producing measurable results. The next test will be translating those improvements into sustained revenue growth while maintaining financial discipline.

---

## FAQs

### Why did Verizon stock decline after its earnings report?

Verizon reported stronger-than-expected earnings and raised its full-year guidance, but total revenue fell short of analyst expectations. Lower equipment sales and continuing competitive concerns contributed to the mixed investor reaction.

### What drove Verizon's subscriber growth in the third quarter?

Verizon benefited from its Simplicity plans, expanded loyalty program, and changes to customer acquisition and retention strategies. The company reported its strongest third-quarter postpaid phone additions in five years.

### What is Verizon's agreement with Amazon Web Services?

Verizon signed an agreement valued at more than $2 billion to provide fiber-optic connectivity supporting Amazon Web Services data centers used for generative and agentic artificial intelligence workloads.

### Why did Verizon raise its 2026 earnings outlook?

The company raised its outlook following stronger wireless subscriber additions, higher service revenue, improved operating profitability, and increased cash flow.

### What are the main challenges facing Verizon?

Verizon faces slower equipment sales, competition in wireless services, weaker broadband subscriber momentum, and substantial debt. The company must also balance infrastructure investment with profitability and cash flow..

*This article was created with AI assistance and reviewed by an editor. For details, please refer to our* [*Terms of Use*](https://sharpertrades.com/p/terms?ref=brief.sharpertrades.com)*.*

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